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Error messages ​

Use Settings → Error messages to customize the validation text customers see when a form field has a problem. These messages apply across your forms, and you can translate them into multiple languages.

Edit error messages ​

  1. In UpForm, open Settings → Error messages.
  2. Find the message you want to change (for example, Missing required field or Invalid email).
  3. Edit the text in the field.
  4. Save your changes.

Error message customization fields

The banner on the page explains that these messages are shown to customers when they submit a form.

To restore a message to the default text, use the reset control next to that field.

Translate messages ​

Each message supports multiple languages.

  1. Open a message field.
  2. Use the language selector on the field (for example, EN).
  3. Enter the translated text for that language.
  4. Repeat for other languages you need, then save.

Storefront forms show the message that matches the customer’s language when a translation is available.

Use available variables ​

Some messages support variables (also called tags). UpForm replaces them with the real limit or value when the error appears.

Examples:

  • {{max}} — maximum length, value, file count, or rating
  • {{min}} — minimum length or value
  • {{maxSize}} — maximum file or signature size
  • {{rule}} — postal / ZIP code rule
  • {{code}} — phone code
  • {{expectedRows}} / {{expectedColumns}} — table layout expectations
  • {{condition}} — acceptance condition text

When a field shows Available variable (or Available tag) under the input, include that variable in your message if you want the dynamic value to appear.

Example for Maximum length:

Cannot exceed {{max}} characters.

Message types ​

Messages cover common validation cases, including:

  • Required fields and invalid values (for example, Missing required field, Invalid type, Invalid email, Invalid number, Invalid URL)
  • Length and number limits (Maximum length, Minimum length, Maximum value, Minimum value)
  • Postal / ZIP codes (Invalid postal / ZIP code)
  • File uploads (File size limit, Too many files, Invalid file type, Upload failed)
  • Tables, phone, country, date, and time formats
  • Acceptance, ratings, quiz answers, CAPTCHA, and signatures

Only messages relevant to the fields on a form are shown to customers.

If this does not work as expected, Contact for help.