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Welcome to UpForm ​

UpForm is a form and popup builder for Shopify. Use the drag-and-drop builder to create contact, registration, booking, quote, survey, feedback, GDPR consent, wholesale, and multi-step forms — not only a contact form.

You can also create popups, floating forms, banners, and bars, or build customer registration and login pages. Match your theme, show forms anywhere on the storefront, send notifications and auto-reply emails, and sync submissions with providers such as Mailchimp, Brevo, Klaviyo, Omnisend, and Zapier. Multilingual stores can use built-in translations.

This documentation follows the typical merchant journey: get and install the app, build a form, publish it, manage submissions and insights, connect integrations, and configure app settings.

  1. Follow Get app and install.
  2. Follow Quick start to enable App Embed, create your first form, and publish it.
  3. Use Create a form for a complete walkthrough of the form builder.
  4. Review available fields in Builder elements.
  5. Use Publish a form to choose the guide that matches your form type.
  6. Submit a test entry, then confirm it in the Submission list.

Get app and install ​

If UpForm is not on your store yet, get it from the Shopify App Store and install it. Shopify shows the access permissions the app needs. Review them and click Install to agree.

See Get app and install for the listing link and what those permissions mean.

Build a form ​

UpForm includes a visual form builder where you add fields, arrange layout, and configure how the form behaves.

You can start with a blank layout or a template, then configure fields, design, triggers, conditions, email content, and after-submission behavior. See Create a form, Builder elements, and Design.

Publish ​

You can show forms in different places on your storefront, including:

  • Popups, floating forms, top bars, footer banners, and side-in forms
  • A Shopify page, product page, collection page, or the homepage
  • Other placements, such as a blog post or theme section

Start with Publish a form to choose the guide that matches your form type. Removal guides are grouped under Publish as well.

Submissions and insights ​

Submissions are stored in UpForm when Save submission data is enabled on the form. From there you can search, filter, export, and follow up with customers.

Integrations ​

After a submission, UpForm can send emails to store admins and customers, protect forms with CAPTCHA, and sync data with supported workflow providers.

Provider-specific setup guides are grouped under Integrations in the sidebar.

Settings ​

App-wide settings control file storage, languages, error messages, and tracking. Start with General, then use the other guides under Settings as needed.

If this does not work as expected, Contact for help.